Legal
Policies & Terms
Refund Policy
Last updated: May 1, 2026
1. Digital Products
Seeds, equipment, and physical products can be returned within 14 days if unopened and in original packaging. Shipping costs are non-refundable.
2. Subscriptions
Cancel anytime. You'll retain access until the end of your billing period. No partial refunds for unused time.
3. Lifetime Licenses
Lifetime access purchases are refundable within 30 days of purchase if you haven't used the platform extensively (less than 10 logins).
4. How to Request
Email support@verticalfarmos.app or use the Help Center contact form. Refunds are processed within 7 business days.